Updates, checked
Core, plugins and themes updated on a schedule, with the site checked afterwards rather than auto-updated blind.
Care plans
Keep it updated, backed up and watched
Websites decay. Plugins go out of date, certificates expire, forms stop delivering when an email setting changes, and nobody notices until a customer mentions that they tried to get in touch last week and heard nothing.
A care plan is the routine that stops that. Updates are applied on a schedule and checked afterwards rather than auto-applied and hoped for. Backups run off-site and get restore-tested, because a backup nobody has restored is a guess. Uptime and forms are monitored, so a failure reaches us before it reaches you. Each month you get a short report of what was updated, what was fixed and anything worth knowing. Four tiers, each including the one below it, and thirty days notice either way.
from £65/month
Start a project ↗What you get
What’s included
Off-site backups
Daily backups stored away from the host, with restores actually tested.
Monitoring
Uptime, certificates and contact forms watched, so a silent failure is caught quickly.
Small changes
Included time each month for text, images and small additions on the higher tiers.
Monthly report
What was updated, what broke, what was fixed, and what is worth doing next.
How it works
Three steps, and you see the work at each one.
Take stock
Audit the current state: versions, vulnerabilities, backup arrangements and anything already broken.
Stabilise
Fix what is outstanding and get backups and monitoring running before the routine starts.
Run the routine
Scheduled updates and checks, with a short written report each month.
FAQ
Questions before you call
What is the difference between the tiers?
Each includes the one below. Essential is updates, backups and monitoring. Growth adds an hour of changes and a monthly report. Priority adds same-day response and three hours. Ecommerce adds checkout monitoring and stock-feed checks.
Is hosting included?
No. We will recommend and set up hosting, but you own the account and pay the host directly, so you are never locked in through us.
What if something breaks outside the plan?
If it is caused by an update we applied, we fix it at no charge. Anything else is quoted before we start.
Can we cancel?
Yes, thirty days notice. We will hand over backups and access, and we do not hold anything back.
Have a project in mind?
Let’s build something
worth visiting.
Tell us what is not working and we will tell you what we would do about it. No pitch deck, no pressure.